Jobs
Position: Patron Services Associate
Department: Front of House/Patron Operations
Reports to: Patron Operations Manager
Classification: Part-time, seasonal
Compensation: $16/hour About: Since its inception in 1975, Seattle Children’s Theatre (SCT), has served over 4 million children for 44 seasons of creative professional theatre and arts education classes for the Puget Sound region, and is one of the most prominent theatre organizations for young audiences in the United States and the world. At SCT we are working to become an anti-racist organization, and we value a diverse workforce and an inclusive culture. We are committed to diversity in all areas of our work and encourage applications form all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identify or expression, age, national origin, marital status, citizenship, disability, and veteran status. We strongly encourage applications from members of underrepresented groups. Seattle Children’s Theatre Mission Statement: To provide children of all ages access to professional theatre, with a focus on new works, and theatre education. Position Summary: Patron Services Associates will provide support to Front of House operations in three primary ways: Operating Gift Shop and Concessions or house managing for public performances. Part-time employees can receive up to 25 hours per work per week. If you are interested in more hours than scheduled, and would like to be cross-trained in Ticket Office duties, please indicate your interest in your cover letter. Responsibilities for each position are as follows: Gift Shop & Concessions Associate
Department: Front of House/Patron Operations
Reports to: Patron Operations Manager
Classification: Part-time, seasonal
Compensation: $16/hour About: Since its inception in 1975, Seattle Children’s Theatre (SCT), has served over 4 million children for 44 seasons of creative professional theatre and arts education classes for the Puget Sound region, and is one of the most prominent theatre organizations for young audiences in the United States and the world. At SCT we are working to become an anti-racist organization, and we value a diverse workforce and an inclusive culture. We are committed to diversity in all areas of our work and encourage applications form all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identify or expression, age, national origin, marital status, citizenship, disability, and veteran status. We strongly encourage applications from members of underrepresented groups. Seattle Children’s Theatre Mission Statement: To provide children of all ages access to professional theatre, with a focus on new works, and theatre education. Position Summary: Patron Services Associates will provide support to Front of House operations in three primary ways: Operating Gift Shop and Concessions or house managing for public performances. Part-time employees can receive up to 25 hours per work per week. If you are interested in more hours than scheduled, and would like to be cross-trained in Ticket Office duties, please indicate your interest in your cover letter. Responsibilities for each position are as follows: Gift Shop & Concessions Associate
- Open and operate the gift shop and concessions during public mainstage performances.
- Accurately count and balance received checks, cash, and credit cards at the close of each shift.
- Answer patron questions promptly, accurately, respectfully and thoroughly.
- Provide assistance as needed on various administrative and Front of House projects.
- Contribute to a positive, supportive team environment where all staff members can be successful and feel comfortable.
- House Manager for mainstage public performances
- Work to solve any customer service concerns from patrons, or appropriately communicate to other personnel as needed.
- Ensures all spaces patrons use are clean, stocked, safe, & comfortable.
- Provides & instructs patrons & other colleagues on accessibility services.
- Communicates with ticket office, stage management & production staff to ensure the show runs smoothly.
- Communicates with ticket office to access show information (ex. Anticipated house counts, customer service info, etc.)
- Oversees emergency operating procedures for all theatres and patron spaces in the building.
- Responsible for overall safety of audience members.
- Manages all program distribution and stuffing needs, followed by inventory, archiving, & recycling.
- Send end of performance house reports.
- At least one year of successful customer service experience; some sales experience preferred, and house managing is a plus!
- Positive, articulate, outgoing, and friendly personality; a sense of humor with children a plus!
- Demonstrated success handling cash, checks, and credit cards.
- Able to work in an upbeat and often fast-paced environment.
- Comfortable answering customer questions and patience to resolve customer service issues.
- Organizational skills: the ability to multitask, to remain calm and efficient in a busy work environment, and ability to maintain a high level of attention to detail.
- High school diploma/GED/Degree in progress.
- Ability to stand for long periods of time, up to the duration of a shift (Ticket Office and FOH) and communicate effectively over the telephone for the duration of a shift.
- Ability to work evenings, weekends, & non-traditional work hours
- Regularly required to lift up to 40 lbs.
Position Title: Sound Engineer/Stagehand for Educational Theatre Program Tour
Department: Production
Reports To: Technical Director; Production Coordinator
Classification: Show run, Full Time, IATSE Contract, Master Technician, with benefits as defined in the current IATSE/SCT Agreement. About SCT: Since its inception in 1975, Seattle Children’s Theatre (SCT), has served more than 4 million children for 43 seasons of creative professional theatre and arts education classes for the Puget Sound region, and is one of the most prominent theatre organizations for young audiences in the world. At SCT we are working to become an anti-racist organization, and we value a diverse workforce and an inclusive culture. We are committed to diversity in all areas of our work and encourage applications form all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identify or expression, age, national origin, marital status, citizenship, disability, and veteran status. We strongly encourage applications from members of underrepresented groups. Seattle Children’s Theatre Mission Statement: To provide children of all ages access to professional theatre, with a focus on new works, and theatre education. Position Summary:
Department: Production
Reports To: Technical Director; Production Coordinator
Classification: Show run, Full Time, IATSE Contract, Master Technician, with benefits as defined in the current IATSE/SCT Agreement. About SCT: Since its inception in 1975, Seattle Children’s Theatre (SCT), has served more than 4 million children for 43 seasons of creative professional theatre and arts education classes for the Puget Sound region, and is one of the most prominent theatre organizations for young audiences in the world. At SCT we are working to become an anti-racist organization, and we value a diverse workforce and an inclusive culture. We are committed to diversity in all areas of our work and encourage applications form all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identify or expression, age, national origin, marital status, citizenship, disability, and veteran status. We strongly encourage applications from members of underrepresented groups. Seattle Children’s Theatre Mission Statement: To provide children of all ages access to professional theatre, with a focus on new works, and theatre education. Position Summary:
- Sound Engineer and Stagehand for Educational Theatre Program Tour with one or two performances per day in middle schools and high schools in the Puget Sound and Spokane areas of Washington State.
- Operate QLab playback system and mix wireless microphones in performance.
- Working with a stage manager, a dresser, and four actors as crew, responsible for sound, scenic, and properties load-in, operation, and load-out on tour to assure that all production elements are functioning for all performances.
- Perform emergency repairs as necessary on scenery, properties, and sound equipment and assist with shop maintenance of scenery, props, and sound equipment as assigned.
- Serve as primary driver for box truck or equipment van.
- Support rehearsal needs as needed and as assigned.
- Attend meetings, orientations, rehearsals, and performances as scheduled.
- Other duties as assigned.
- Demonstrated experience in live performance stage operations with a focus on sound including QLab playback systems, wireless microphones, and live mixing.
- Demonstrated ability to work as a team member or independently, as needed.
- Working knowledge of health and safety priorities and practices for the performing arts, including a working knowledge of basic First Aid.
- Ability to climb ladders, bend, twist, kneel, crawl, lift 30 pounds above the head, pull/push lift and carry 50 pounds, stand, walk and squat for extended periods of time.
- Current Washington State driver's license or ability to obtain one by start date.
- Mature, positive, and enthusiastic attitude towards the goal of providing the highest quality work possible, ability to work in a “team” environment with grace under pressure, a good sense of humor, and a working alarm clock.
- May be required to work early mornings, evenings, weekends, and/or holidays, and travel to out-of-town performance locations for up to two weeks at a time.
Position Title: Teaching Artist
Department: Education
Supervisor: Associate Director of Education, Program Manager, Director of Education
Classification: Part-time
Compensation: D.O.E
About SCT: Since its inception in 1975, the Seattle Children’s Theatre (SCT), has served more than 4 million children for 44 seasons of professional theatre and arts education for the Puget Sound region, and is one of the most prominent theatre organizations for young audiences in the world. At SCT we are working to become an anti-racist organization, and we value a diverse workforce and an inclusive culture. We are committed to diversity in all areas of our work and encourage applications form all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identify or expression, age, national origin, marital status, citizenship, disability, and veteran status. We strongly encourage applications from members of underrepresented groups. SCT Mission Statement: To inform and elevate the human condition starting with children, by providing children of all ages access to professional theatre, with a focus on new works, and theatre education. Position Summary: Teaching Artists provide professional arts instruction for students ages 3.5-21 within the wide variety of Theatre Arts educational opportunities SCT provides, including Drama School classes, Education Outreach workshops/residencies, Arts Based Learning Programs, and special events. Teaching Artists may be asked to provide mentorship for other Teaching Artists, Fellows, Interns, Apprentice, and volunteer classroom assistants. Teaching Artists receive specific job assignments on a rolling basis dependent on expertise, availability, and program schedule. Essential Duties and Responsibilities:
Department: Education
Supervisor: Associate Director of Education, Program Manager, Director of Education
Classification: Part-time
Compensation: D.O.E
About SCT: Since its inception in 1975, the Seattle Children’s Theatre (SCT), has served more than 4 million children for 44 seasons of professional theatre and arts education for the Puget Sound region, and is one of the most prominent theatre organizations for young audiences in the world. At SCT we are working to become an anti-racist organization, and we value a diverse workforce and an inclusive culture. We are committed to diversity in all areas of our work and encourage applications form all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identify or expression, age, national origin, marital status, citizenship, disability, and veteran status. We strongly encourage applications from members of underrepresented groups. SCT Mission Statement: To inform and elevate the human condition starting with children, by providing children of all ages access to professional theatre, with a focus on new works, and theatre education. Position Summary: Teaching Artists provide professional arts instruction for students ages 3.5-21 within the wide variety of Theatre Arts educational opportunities SCT provides, including Drama School classes, Education Outreach workshops/residencies, Arts Based Learning Programs, and special events. Teaching Artists may be asked to provide mentorship for other Teaching Artists, Fellows, Interns, Apprentice, and volunteer classroom assistants. Teaching Artists receive specific job assignments on a rolling basis dependent on expertise, availability, and program schedule. Essential Duties and Responsibilities:
- Provide Professional Teaching Artistry for Drama School classes, Outreach workshops/residencies, Arts based Learning Programs and other SCT events as assigned.
- Utilize positive classroom management techniques.
- Develop, write, and implement curriculum on behalf of SCT programs.
- Maintain accurate records as required, including attendance and student medical and emergency information.
- Strong communication and interpersonal skills with students, guardians, staff, and teachers.
- Represent Education Programs both within SCT and outside of SCT in a professional manner.
- Attend professional development opportunities.
- Occasionally mentor interns, apprentices, volunteers, and teaching artists.
- Ability to pass a full background check.
- Professional background, certification or degree in theatre or relevant fields.
- A minimum of 2 years of teaching artist experience.
- Reliable mode of transportation for in Outreach and Arts Based Learning Program opportunities.
- Seattle Sick and Safe Time – 1 hour per 40 hours worked
- Access to professional development opportunities
- Tickets to SCT’s mainstage productions
Position Title: Teaching Artist Apprentice
Department: Education
Supervisor: Director of Education
Classification: Part Time/9 Month Contract About SCT: Since its inception in 1975, the Seattle Children’s Theatre (SCT), has served more than 4 million children for 44 seasons of creative professional theatre and arts education classes for the Puget Sound region, and is one of the most prominent theatre organizations for young audiences in the United States and the world. SCT’s mission is to provide children of all ages access to professional theatre, with a focus on new works, and theatre education. At SCT we are working to become an anti-racist organization, and we value a diverse workforce and an inclusive culture. We are committed to diversity in all areas of our work and encourage applications form all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identify or expression, age, national origin, marital status, citizenship, disability, and veteran status. We strongly encourage applications from members of underrepresented groups. Program Description: The Education Department offers training and mentorship to three apprentices each year who have a strong interest in working as a professional Teaching Artist. These individuals will assist on weekly classes and break camp programming through Drama School and Outreach per session. The Teaching Artists Apprentice will also assist on Break Programs over November, December, February and April breaks.
Department: Education
Supervisor: Director of Education
Classification: Part Time/9 Month Contract About SCT: Since its inception in 1975, the Seattle Children’s Theatre (SCT), has served more than 4 million children for 44 seasons of creative professional theatre and arts education classes for the Puget Sound region, and is one of the most prominent theatre organizations for young audiences in the United States and the world. SCT’s mission is to provide children of all ages access to professional theatre, with a focus on new works, and theatre education. At SCT we are working to become an anti-racist organization, and we value a diverse workforce and an inclusive culture. We are committed to diversity in all areas of our work and encourage applications form all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identify or expression, age, national origin, marital status, citizenship, disability, and veteran status. We strongly encourage applications from members of underrepresented groups. Program Description: The Education Department offers training and mentorship to three apprentices each year who have a strong interest in working as a professional Teaching Artist. These individuals will assist on weekly classes and break camp programming through Drama School and Outreach per session. The Teaching Artists Apprentice will also assist on Break Programs over November, December, February and April breaks.
- Mentorship from professional Teaching Artists
- Participation in bi-weekly meetings
- Present exercises and curricula and provide feedback on peer’s work
- Craft a professional resume and develop a teaching philosophy
- Bachelor’s Degree or a minimum of two years of work experience in related field
- Experience in education required.
- Understanding of theatre or related art forms required.
- Experience in customer service required.
- Excellent leadership, communication, organizational, and interpersonal skills.
- Strong written and verbal communication skills
- Ability to reflect, adapt, and implement new concepts.
- Organized, reliable, and patient with students
- Must be an independent thinker and doer while being collaborative; effective team player
- Enjoy working in a fast paced, non-profit environment
- Commitment to social justice work
- Clearances/background checks will be conducted
- Compensation is $15/hr.
- Term of Employment: The program runs September 12, 2019 – June 4, 2020.
- Weekly time commitment ranges from 10-20 hours. Some weeks may be closer to 40 hours a week.
Position: Ticket Office Representative
Department: Sales and Marketing
Reports to: Patron Operations Manager
Classification: Part-time, seasonal
Compensation: $16 per hour About: Since its inception in 1975, Seattle Children’s Theatre (SCT), has served over 4 million children for 44 seasons of creative professional theatre and arts education classes for the Puget Sound region, and is one of the most prominent theatre organizations for young audiences in the United States and the world. At SCT we are working to become an anti-racist organization, and we value a diverse workforce and an inclusive culture. We are committed to diversity in all areas of our work and encourage applications form all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identify or expression, age, national origin, marital status, citizenship, disability, and veteran status. We strongly encourage applications from members of underrepresented groups. Seattle Children’s Theatre Mission Statement: To provide children of all ages access to professional theatre, with a focus on new works and theatre education. Position Summary: Ticket Office Representatives will assist patrons in-person and on the phone with single-ticket, subscription and group ticket sales, exchanges, upselling, will-call and related services. We are looking for candidates who demonstrate outstanding customer service and attention to detail, and who are team players, enthusiastic, articulate, and have an interest in the arts and SCT’s mission. This position has openings for weekday, night, and weekend shifts depending on theatrical show needs and operational requirements. Schedules are created several weeks in advance for the whole run of each show. Part-time employees can receive up to 25 hours per work per week. If you are interested in more hours than scheduled, and would like to be cross-trained in Front of House Roles (Concessions and Gift Shop), please indicate your interest now. Essential Duties and Responsibilities:
Department: Sales and Marketing
Reports to: Patron Operations Manager
Classification: Part-time, seasonal
Compensation: $16 per hour About: Since its inception in 1975, Seattle Children’s Theatre (SCT), has served over 4 million children for 44 seasons of creative professional theatre and arts education classes for the Puget Sound region, and is one of the most prominent theatre organizations for young audiences in the United States and the world. At SCT we are working to become an anti-racist organization, and we value a diverse workforce and an inclusive culture. We are committed to diversity in all areas of our work and encourage applications form all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identify or expression, age, national origin, marital status, citizenship, disability, and veteran status. We strongly encourage applications from members of underrepresented groups. Seattle Children’s Theatre Mission Statement: To provide children of all ages access to professional theatre, with a focus on new works and theatre education. Position Summary: Ticket Office Representatives will assist patrons in-person and on the phone with single-ticket, subscription and group ticket sales, exchanges, upselling, will-call and related services. We are looking for candidates who demonstrate outstanding customer service and attention to detail, and who are team players, enthusiastic, articulate, and have an interest in the arts and SCT’s mission. This position has openings for weekday, night, and weekend shifts depending on theatrical show needs and operational requirements. Schedules are created several weeks in advance for the whole run of each show. Part-time employees can receive up to 25 hours per work per week. If you are interested in more hours than scheduled, and would like to be cross-trained in Front of House Roles (Concessions and Gift Shop), please indicate your interest now. Essential Duties and Responsibilities:
- Assist patrons on the phone or in-person for single ticket, subscription and group ticket sales and exchanges for summer and Mainstage Seasons.
- Describe and promote season ticket subscriptions to single ticket inbound buyers.
- Provide general SCT and Seattle Center information to patrons, Drama School families, subscribers, etc.
- Handle customer issues, or appropriately escalate to other personnel as needed.
- Accurately count and balance received checks, cash, and credit cards at the close of each shift.
- Process and distribute will-call during shows.
- Support SCT’s fundraising efforts with simple donation requests during sales transactions.
- Deliver outstanding customer service.
- Answer patron questions promptly, accurately, respectfully and thoroughly.
- Provide assistance as needed on various administrative and Front of House projects.
- Contribute to a positive, supportive team environment where all staff members can be successful and feel comfortable.
- At least one year of successful customer service experience; sales experience preferred, and ticketing a plus.
- Demonstrated success handling cash, checks, and credit cards.
- Positive, articulate, outgoing, and friendly personality; a sense of humor with children a plus!
- Comfortable answering customer questions and patience to resolve customer service issues.
- Organizational skills: the ability to multitask, to remain calm and efficient in a busy work environment, and ability to maintain a high level of attention to detail.
- Tessitura experience desired.
- High school diploma/GED/Degree in progress.
- Ability to work in an upbeat and often fast-paced environment and stand for long periods of time, up to the duration of a shift (Ticket Office and FOH) and communicate effectively over the telephone for the duration of a shift.