Jobs
Position Title: Arts Based Learning Program Coordinator
Department: Education
Reports To: Arts Based Learning Program Manager
Classification: Part-Time/Seasonal About
Since its inception in 1975, Seattle Children’s Theatre (SCT), has served over 4 million children for 44 seasons of creative professional theatre and arts education classes for the Puget Sound region, and is one of the most prominent theatre organizations for young audiences in the United States and the world. We value a diverse workforce and an inclusive culture. We are committed to diversity in all areas of our work and encourage applications form all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identify or expression, age, national origin, marital status, citizenship, disability, and veteran status. We strongly encourage applications from members of underrepresented groups. Seattle Children’s Theatre Mission Statement
To provide children of all ages access to professional theatre, with a focus on new works, and theatre education. Position Summary
Provides administrative support to SCT’s Education Department through programing that is in partnership with Kaiser Permanente Washington. Essential Duties and Responsibilities:
Department: Education
Reports To: Arts Based Learning Program Manager
Classification: Part-Time/Seasonal About
Since its inception in 1975, Seattle Children’s Theatre (SCT), has served over 4 million children for 44 seasons of creative professional theatre and arts education classes for the Puget Sound region, and is one of the most prominent theatre organizations for young audiences in the United States and the world. We value a diverse workforce and an inclusive culture. We are committed to diversity in all areas of our work and encourage applications form all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identify or expression, age, national origin, marital status, citizenship, disability, and veteran status. We strongly encourage applications from members of underrepresented groups. Seattle Children’s Theatre Mission Statement
To provide children of all ages access to professional theatre, with a focus on new works, and theatre education. Position Summary
Provides administrative support to SCT’s Education Department through programing that is in partnership with Kaiser Permanente Washington. Essential Duties and Responsibilities:
- Provides support to the Program Manager through administrative tasks
- Assists in scheduling and booking tours while communicating with school administrators
- and database management
- Supports during departmental events
- Compiling, communication and distribution of supporting school materials
- Assists with tour performances and workshop booking logistics
- Assisting in managing the master schedule; workshops, residencies and performances
- Maintains relationships and communication with schools, principals, teachers and stakeholders
- Coordinates schedules and space reservation for meetings and events
- Assist with mailing and scheduling all supporting materials to schools
- Compile and maintain material inventory such as school curriculum materials
- Synthesize project evaluation reports, statistics and feedback by sending evaluation forms to school contacts and gathering all responses
- Attend programing in the field
- Attend staff and departmental meetings
- Bachelor’s Degree or a minimum of two years in related field
- Spreadsheet and Database experience; Proficient in Microsoft Outlook, Word, Excel
- Strong written and verbal communication skills
- Ability to manage and direct multiple tasks concurrently, and provide follow through
- Highly organized, strong attention to detail, and patient with customer service skills
- Must be an independent thinker and doer while being collaborative; effective team player
- Enjoy working in a fast paced, non-profit environment
- Experience or interest in theatre required, arts education and experience working with youth a plus
- Commitment to social justice work and interest in public health
- Clearances/background checks will be conducted
- Salary is $16.00 per/hr
- Consistent schedule of 20 hours per week
- Term of Employment is July 29, 2019 – July 31, 2020
Position: Patron Services Associate
Department: Front of House/Patron Operations
Reports to: Patron Operations Manager
Classification: Part-time, seasonal
Compensation: $16/hour About: Since its inception in 1975, Seattle Children’s Theatre (SCT), has served over 4 million children for 44 seasons of creative professional theatre and arts education classes for the Puget Sound region, and is one of the most prominent theatre organizations for young audiences in the United States and the world. Seattle Children’s Theatre Mission Statement: To provide children of all ages access to professional theatre, with a focus on new works, and theatre education. Position Summary: Patron Services Associates will provide support to Front of House operations in three primary ways: Operating Gift Shop and Concessions or house managing for public performances. Part-time employees can receive up to 25 hours per work per week. If you are interested in more hours than scheduled, and would like to be cross-trained in Ticket Office duties, please indicate your interest in your cover letter. Responsibilities for each position are as follows: Gift Shop & Concessions Associate
Department: Front of House/Patron Operations
Reports to: Patron Operations Manager
Classification: Part-time, seasonal
Compensation: $16/hour About: Since its inception in 1975, Seattle Children’s Theatre (SCT), has served over 4 million children for 44 seasons of creative professional theatre and arts education classes for the Puget Sound region, and is one of the most prominent theatre organizations for young audiences in the United States and the world. Seattle Children’s Theatre Mission Statement: To provide children of all ages access to professional theatre, with a focus on new works, and theatre education. Position Summary: Patron Services Associates will provide support to Front of House operations in three primary ways: Operating Gift Shop and Concessions or house managing for public performances. Part-time employees can receive up to 25 hours per work per week. If you are interested in more hours than scheduled, and would like to be cross-trained in Ticket Office duties, please indicate your interest in your cover letter. Responsibilities for each position are as follows: Gift Shop & Concessions Associate
- Open and operate the gift shop and concessions during public mainstage performances.
- Accurately count and balance received checks, cash, and credit cards at the close of each shift.
- Answer patron questions promptly, accurately, respectfully and thoroughly.
- Provide assistance as needed on various administrative and Front of House projects.
- Contribute to a positive, supportive team environment where all staff members can be successful and feel comfortable.
- House Manager for mainstage public performances
- Work to solve any customer service concerns from patrons, or appropriately communicate to other personnel as needed.
- Ensures all spaces patrons use are clean, stocked, safe, & comfortable.
- Provides & instructs patrons & other colleagues on accessibility services.
- Communicates with ticket office, stage management & production staff to ensure the show runs smoothly.
- Communicates with ticket office to access show information (ex. Anticipated house counts, customer service info, etc.)
- Oversees emergency operating procedures for all theatres and patron spaces in the building.
- Responsible for overall safety of audience members.
- Manages all program distribution and stuffing needs, followed by inventory, archiving, & recycling.
- Send end of performance house reports.
- At least one year of successful customer service experience; some sales experience preferred, and house managing is a plus!
- Positive, articulate, outgoing, and friendly personality; a sense of humor with children a plus!
- Demonstrated success handling cash, checks, and credit cards.
- Able to work in an upbeat and often fast-paced environment.
- Comfortable answering customer questions and patience to resolve customer service issues.
- Organizational skills: the ability to multitask, to remain calm and efficient in a busy work environment, and ability to maintain a high level of attention to detail.
- High school diploma/GED/Degree in progress.
- Ability to stand for long periods of time, up to the duration of a shift (Ticket Office and FOH) and communicate effectively over the telephone for the duration of a shift.
- Ability to work evenings, weekends, & non-traditional work hours
- Regularly required to lift up to 40 lbs.
Position: Public Performances House Manager
Department: Front of House/Patron Operations
Reports to: Patron Operations Manager
Classification: Part-time, seasonal
Compensation: $18 per hour About: Since its inception in 1975, Seattle Children’s Theatre (SCT), has served over 4 million children for 44 seasons of creative professional theatre and arts education classes for the Puget Sound region, and is one of the most prominent theatre organizations for young audiences in the United States and the world. Seattle Children’s Theatre Mission Statement: To provide children of all ages access to professional theatre, with a focus on new works, and theatre education. Position Summary: House Manager provides support to Front of House operations by house managing all public performances for our mainstage productions. House Managers will work with the Patron Operations Manager, Volunteer Coordinator, and Stage Manager before each performance to make sure every public performance runs smoothly. Responsibilities:
Department: Front of House/Patron Operations
Reports to: Patron Operations Manager
Classification: Part-time, seasonal
Compensation: $18 per hour About: Since its inception in 1975, Seattle Children’s Theatre (SCT), has served over 4 million children for 44 seasons of creative professional theatre and arts education classes for the Puget Sound region, and is one of the most prominent theatre organizations for young audiences in the United States and the world. Seattle Children’s Theatre Mission Statement: To provide children of all ages access to professional theatre, with a focus on new works, and theatre education. Position Summary: House Manager provides support to Front of House operations by house managing all public performances for our mainstage productions. House Managers will work with the Patron Operations Manager, Volunteer Coordinator, and Stage Manager before each performance to make sure every public performance runs smoothly. Responsibilities:
- House manage for mainstage public performances.
- Communicates with Ticket Office, stage management & production staff to ensure the show runs smoothly.
- Work to solve any customer service concerns, or appropriately communicate to other personnel as needed.
- Delivers post-show speech at the end of each performance; may conduct the post-show talk back.
- Manages all program distribution and stuffing needs, followed by inventory, archiving, & recycling.
- Oversees emergency operation procedures for all Theatres and patron spaces in the building.
- *Schedules volunteer ushers for school shows internally (SCT Staff to volunteer)
- Ensures all spaces patrons use (including theatre, lobby, restrooms, etc.) are clean, stocked, safe, & comfortable.
- Provides and instructs patrons on accessibility services.
- Responsible for overall safety of audience members.
- Sends performance report.
- Manages lost and found.
- Other duties as assigned.
- At least one year of successful customer service experience; some sales experience preferred, and house managing is a plus!
- Organizational skills: the ability to multitask, to remain calm and efficient in a busy work environment, and ability to maintain a high level of attention to detail, including comfort with public speaking.
- Positive, articulate, outgoing, and friendly personality; a sense of humor with children a plus!
- Demonstrated success handling cash, checks, and credit cards.
- Able to work in an upbeat and often fast-paced environment.
- Comfortable answering customer questions and patience to resolve customer service issues.
- Cultural competency to work with individuals from diverse backgrounds.
- High School/GED/Degree in progress.
- Ability to stand for long periods of time, up to the duration of a shift.
- Ability to work evenings, weekends, & non-traditional work hours
- Regularly required to lift up to 40 lbs.
- Possess a demonstrable interest in theatre and SCT’s mission
- Work in a team environment with minimal supervision.
- Ability to work independently, be flexible, and manage multiple priorities.
Position: School Shows House Manager
Department: Front of House/Patron Operations
Reports to: Patron Operations Manager
Classification: Part-time, seasonal
Compensation: $18 per hour About: Since its inception in 1975, Seattle Children’s Theatre (SCT), has served over 4 million children for 44 seasons of creative professional theatre and arts education classes for the Puget Sound region, and is one of the most prominent theatre organizations for young audiences in the United States and the world. Seattle Children’s Theatre Mission Statement: To provide children of all ages access to professional theatre, with a focus on new works, and theatre education. Position Summary: House Manager provides support to Front of House operations by house managing all school shows for our mainstage productions. They will work with School Show Manager and Patron Operations Manager before each performance, ensuring necessary materials are on-hand and a smooth patron/student experience for student matinees. Responsibilities:
Department: Front of House/Patron Operations
Reports to: Patron Operations Manager
Classification: Part-time, seasonal
Compensation: $18 per hour About: Since its inception in 1975, Seattle Children’s Theatre (SCT), has served over 4 million children for 44 seasons of creative professional theatre and arts education classes for the Puget Sound region, and is one of the most prominent theatre organizations for young audiences in the United States and the world. Seattle Children’s Theatre Mission Statement: To provide children of all ages access to professional theatre, with a focus on new works, and theatre education. Position Summary: House Manager provides support to Front of House operations by house managing all school shows for our mainstage productions. They will work with School Show Manager and Patron Operations Manager before each performance, ensuring necessary materials are on-hand and a smooth patron/student experience for student matinees. Responsibilities:
- House manage for mainstage and school performances.
- Communicates with Ticket Office, stage management & production staff to ensure the show runs smoothly.
- Work to solve any customer service concerns, or appropriately communicate to other personnel as needed.
- Delivers post-show speech at the end of each performance; may conduct the post-show talk-back.
- Manages all program distribution and stuffing needs, followed by inventory, archiving, & recycling.
- Oversees emergency operation procedures for all theatres and patron spaces in the building.
- Schedules volunteer ushers for school shows internally* (SCT Staff to volunteer)
- Ensures all spaces patrons use (including theatre, lobby, restrooms, etc.) are clean, stocked, safe, & comfortable Provides and instructs patrons on accessibility services.
- Responsible for overall safety of audience members.
- Sends performance report.
- Manages the lost and found.
- Other duties as assigned.
- At least one year of successful customer service experience; some sales experience preferred, and house managing is a plus!
- Organizational skills: the ability to multitask, to remain calm and efficient in a busy work environment, and ability to maintain a high level of attention to detail, including comfort with public speaking.
- Positive, articulate, outgoing, and friendly personality; a sense of humor with children a plus!
- Demonstrated success handling cash, checks, and credit cards.
- Able to work in an upbeat and often fast-paced environment.
- Comfortable answering customer questions and patience to resolve customer service issues.
- Cultural competency to work with individuals from diverse backgrounds.
- High School Diploma/GED/Degree in progress.
- Ability to stand for long periods of time, up to the duration of a shift.
- Ability to work evenings, weekends, & non-traditional work hours
- Regularly required to lift up to 40 lbs.
- Possess a demonstrable interest in theatre and SCT’s mission
- Work in a team environment with minimal supervision.
- Ability to work independently, be flexible, and manage multiple priorities.
Position: Ticket Office Representative
Department: Sales and Marketing
Reports to: Patron Operations Manager
Classification: Part-time, seasonal
Compensation: $16 per hour About: Since its inception in 1975, Seattle Children’s Theatre (SCT), has served over 4 million children for 44 seasons of creative professional theatre and arts education classes for the Puget Sound region, and is one of the most prominent theatre organizations for young audiences in the United States and the world. Seattle Children’s Theatre Mission Statement: To provide children of all ages access to professional theatre, with a focus on new works and theatre education. Position Summary: Ticket Office Representatives will assist patrons in-person and on the phone with single-ticket, subscription and group ticket sales, exchanges, upselling, will-call and related services. We are looking for candidates who demonstrate outstanding customer service and attention to detail, and who are team players, enthusiastic, articulate, and have an interest in the arts and SCT’s mission. This position has openings for weekday, night, and weekend shifts depending on theatrical show needs and operational requirements. Schedules are created several weeks in advance for the whole run of each show. Part-time employees can receive up to 25 hours per work per week. If you are interested in more hours than scheduled, and would like to be cross-trained in Front of House Roles (Concessions and Gift Shop), please indicate your interest now. Essential Duties and Responsibilities:
Department: Sales and Marketing
Reports to: Patron Operations Manager
Classification: Part-time, seasonal
Compensation: $16 per hour About: Since its inception in 1975, Seattle Children’s Theatre (SCT), has served over 4 million children for 44 seasons of creative professional theatre and arts education classes for the Puget Sound region, and is one of the most prominent theatre organizations for young audiences in the United States and the world. Seattle Children’s Theatre Mission Statement: To provide children of all ages access to professional theatre, with a focus on new works and theatre education. Position Summary: Ticket Office Representatives will assist patrons in-person and on the phone with single-ticket, subscription and group ticket sales, exchanges, upselling, will-call and related services. We are looking for candidates who demonstrate outstanding customer service and attention to detail, and who are team players, enthusiastic, articulate, and have an interest in the arts and SCT’s mission. This position has openings for weekday, night, and weekend shifts depending on theatrical show needs and operational requirements. Schedules are created several weeks in advance for the whole run of each show. Part-time employees can receive up to 25 hours per work per week. If you are interested in more hours than scheduled, and would like to be cross-trained in Front of House Roles (Concessions and Gift Shop), please indicate your interest now. Essential Duties and Responsibilities:
- Assist patrons on the phone or in-person for single ticket, subscription and group ticket sales and exchanges for summer and Mainstage Seasons.
- Describe and promote season ticket subscriptions to single ticket inbound buyers.
- Provide general SCT and Seattle Center information to patrons, Drama School families, subscribers, etc.
- Handle customer issues, or appropriately escalate to other personnel as needed.
- Accurately count and balance received checks, cash, and credit cards at the close of each shift.
- Process and distribute will-call during shows.
- Support SCT’s fundraising efforts with simple donation requests during sales transactions.
- Deliver outstanding customer service.
- Answer patron questions promptly, accurately, respectfully and thoroughly.
- Provide assistance as needed on various administrative and Front of House projects.
- Contribute to a positive, supportive team environment where all staff members can be successful and feel comfortable.
- At least one year of successful customer service experience; sales experience preferred, and ticketing a plus.
- Demonstrated success handling cash, checks, and credit cards.
- Positive, articulate, outgoing, and friendly personality; a sense of humor with children a plus!
- Comfortable answering customer questions and patience to resolve customer service issues.
- Organizational skills: the ability to multitask, to remain calm and efficient in a busy work environment, and ability to maintain a high level of attention to detail.
- Tessitura experience desired.
- High school diploma/GED/Degree in progress.
- Ability to work in an upbeat and often fast-paced environment and stand for long periods of time, up to the duration of a shift (Ticket Office and FOH) and communicate effectively over the telephone for the duration of a shift.